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Payment confirmation

  •  How long does it take to confirm an order?

     All payment will go through instantly via Visa Online.
     Western Union senders wait until the money is collected by SoccerInbox.
     As for payment made by bank transfer, SoccerInbox confirm the order on receiving bank's notice usually takes 3-7 days.

  •  What are the currency and the corresponding exchange rate?

    The currency on SoccerInbox is US Dollar. The exchange rate varies with the payment terms you use.
    Money sent by Western Union will be exchanged according to the exchange rate of the day when it is collected.

  • If the payment has not been confirmed, what should buyer do?

    It depends on how a buyer pays. SoccerInbox sends buyers emails if errors occur. Buyers can also contact us for details.

  • Why SoccerInbox sends me emails about unpaid orders after I have paid, or other emails of same problem?   

    Order status in email might go against with the correct status due to the delay of email delivery. You make an order and pay at once, but you receive the mail about making order successfully 15 minutes later. 

  • What should buyers do if they did not give full payment or paid more?    

    If you pay extra, we will contact you and you decide whether to have the extra refunded or kept for your next order.
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